Shipping Policy - Thebritshop

Overview This Shipping Policy covers shipping for orders placed at thebritshop.uk. By placing an order you agree to the terms below.

Merchant information Company:

Ebritshop Ltd
Store: Thebritshop
Website: https://thebritshop.uk/
Email: info@thebritshopo.uk
Phone: +44 844 986 5552
Business address: Suite 4, Northampton Business Centre, Lower Harding Street, Northampton, NN1 2JL, England

Shipping destinations We ship to residential and business addresses within the United Kingdom only. We do not ship internationally.

Shipping cost Shipping cost: Free. No shipping charges apply to any order.

Handling time Orders are processed and dispatched within 1–2 business days after payment has been confirmed. Business days are Monday–Friday, excluding UK public holidays.

Order cut off time : 5.00 PM (Local Time)

Shipping time (transit) Estimated delivery time after dispatch: 2–5 business days. Delivery estimates are based on standard UK postal/courier services and may vary by destination, service availability, and peak periods.

Delivery carriers and method We use reputable UK postal and courier services for standard parcel delivery. Carrier and tracking information will be provided in your order confirmation or shipping notification when available.

Order tracking If tracking is available for your order, we will email tracking details once your order has shipped. Allow up to 24 hours for tracking information to appear on the carrier’s site.

Shipping exceptions and delays

Remote or hard-to-reach addresses may experience longer transit times.
Delays may occur due to carrier service interruptions, severe weather, strikes, customs controls, or other events beyond our control.
If you experience a significant delay, contact us at info@thebritshopo.uk or +44 844 986 5552 and we will investigate.

Lost or damaged items If your order is lost or arrives damaged, contact us within 14 days of the expected delivery date at info@thebritshopo.uk or +44 844 986 5552. Provide your order number and a description (and photos if damaged). We will work with the carrier to resolve the issue and, where appropriate, replace the item or issue a refund.

Returns and refunds Returns and refund information is provided in our Returns Policy.

Order address changes Please ensure shipping addresses are correct at checkout. If you need to change the shipping address after placing an order, contact us immediately at info@thebritshopo.uk or +44 844 986 5552. We will attempt to update the address if the order has not yet shipped but cannot guarantee changes.

Taxes and duties All prices displayed on thebritshop.uk include applicable UK taxes (VAT) where required. There are no additional customs duties for UK deliveries.