Introduction
Welcome to thebritshop (the “Store”), operated by Ebritshop Ltd (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of thebritshop.uk and related services (the “Website”). By using the Website, placing orders, or otherwise accessing our services you agree to these Terms. If you do not agree, do not use our Website.
Who we are
- Company: Ebritshop Ltd
- Trading name: thebritshop
- Website: https://thebritshop.uk/
- Registered address: Suite 4 Northampton Business Centre, Lower Harding Street, Northampton, NN1 2JL, England
- Contact: info@thebritshopo.uk | +44 844 986 5552
Eligibility
You must be at least 18 years old and capable of entering a binding contract under UK law to use the Website and place orders. By using the Website you confirm you meet these requirements.
Account registration and security
- Account: Some features require creating an account. Provide accurate, complete information and keep it updated.
- Security: Keep your password and account details confidential. You are responsible for all activities under your account. Notify us immediately of any unauthorized use.
- Termination: We may suspend or close accounts for violation of these Terms, unlawful conduct or inactivity.
Products and availability
- Product information: We aim to describe products, prices, and availability accurately but do not guarantee descriptions or that items will be error-free. Images are for illustrative purposes.
- Availability: All orders are subject to availability. We reserve the right to decline or limit orders.
Orders, pricing and payment
- Order process: Placing an order constitutes an offer to purchase subject to acceptance by us. We will confirm receipt of your order by email. We may accept or decline orders for any lawful reason.
- Pricing: Prices shown include VAT where applicable. Prices may change without notice but changes will not affect orders already accepted.
- Payment: We accept the payment methods displayed at checkout. Payment is taken at the time of order unless otherwise stated. You warrant that you are authorised to use the chosen payment method.
- Fraud prevention: We may carry out identity verification and fraud screening. We may cancel orders that trigger fraud alerts.
Delivery and risk
- Delivery: We deliver to UK addresses and other locations as specified at checkout. Estimated delivery times are indicative only and not guaranteed.
- Risk and title: Risk in goods passes to you upon delivery. Title (ownership) of goods passes to you when we receive full payment for those goods and any related delivery charges.
Returns, cancellations and refunds
Consumer rights: UK consumer law gives you statutory rights when buying goods (including the right to a refund for faulty or misdescribed goods). These Terms do not affect your statutory rights.
Cancellation (distance selling): If you are a consumer, you have the right to cancel certain purchases within 14 days of receipt (the “cooling-off” period). To exercise this right you must notify us in writing. Returned items must be in the same condition and packaging. You are responsible for return postage unless the item is faulty or we agreed to cover return costs.
Faulty or misdescribed goods: If goods are faulty, damaged on arrival or not as described, contact us at info@thebritshopo.uk or +44 844 986 5552. We will provide remedies in accordance with the Consumer Rights Act 2015, which may include repair, replacement or refund.
Refunds: Refunds will be made using the original payment method within a reasonable time after we receive returned goods or accept a cancellation. We may deduct for diminished value where appropriate and permitted by law.
Intellectual property
All content on the Website (text, images, logos, trademarks, designs) is owned or licensed by us. You may view and print pages for personal use only. Any other use requires our prior written permission.
User content and reviews
- By submitting reviews, comments, ratings or other content you grant us a perpetual, worldwide, royalty-free licence to use, reproduce and publish that content.
- You warrant that you own or have permission to submit such content and that it does not infringe any third-party rights. We may remove content that violates these Terms or is unlawful.
Privacy and data protection
Our Privacy Policy explains how we collect, use and protect your personal data. By using the Website you consent to our processing of your data as described in the Privacy Policy. We comply with UK data protection laws (including the UK GDPR and Data Protection Act 2018).
Liability and disclaimers
- Consumer rights: Nothing in these Terms will limit your statutory rights as a consumer.
- Liability cap: Subject to applicable consumer law, our liability for loss or damage arising from or in connection with the supply of goods or services shall be limited to the price paid for the relevant goods or services.
- Exclusions: To the fullest extent permitted by law, we are not liable for indirect, special or consequential losses (including loss of profit, business or opportunity).
- Force majeure: We are not liable for failures caused by events beyond our reasonable control (e.g., strikes, natural disasters, systems failure).
Third-party links and services
The Website may contain links to third-party websites or services. We do not control those sites and are not responsible for their content or practices. Use third-party services at your own risk and review their terms and privacy policies.
Changes to these Terms
We may modify these Terms at any time. We will post the updated Terms on the Website with the effective date. Changes will not affect orders already accepted except where required by law.
Complaints and dispute resolution
- Complaints: Email info@thebritshopo.uk or call +44 844 986 5552 for questions or complaints. We aim to respond promptly and resolve issues fairly.
- Alternative dispute resolution: If you are a consumer, you may be entitled to use an alternative dispute resolution (ADR) service. If applicable, details of ADR providers will be provided on request.
- Governing law and jurisdiction: These Terms are governed by the laws of England and Wales. If you are a consumer, this does not affect your right to bring proceedings in your local court. Otherwise disputes shall be subject to the exclusive jurisdiction of the English courts.
Severability
If any provision of these Terms is found invalid or unenforceable, that provision will be severed and the remainder of the Terms will remain in full force.
Entire agreement
These Terms, together with our Privacy Policy and any other documents expressly referred to, constitute the entire agreement between you and us relating to your use of the Website and supersede prior agreements.
Contact information
Ebritshop Ltd
Suite 4 Northampton Business Centre, Lower Harding Street, Northampton, NN1 2JL, England
Email: info@thebritshopo.uk
Phone: +44 844 986 5552